Legal
Terms of Service
Last updated: January 2026
These terms are a starting template drafted for BH Consulting, Inc.. Have counsel review them before relying on them for real client relationships.
Acceptance
By accessing MSP.1ok.com or creating a portal account you agree to these Terms of Service. If you are acting for a business, you represent that you are authorized to bind it.
The service
BH Consulting, Inc. provides managed IT services and this client portal. Portal features include enrollment, agreement review, subscription records, device inventory and support ticketing. Service delivery itself is governed by the managed services agreement you sign during enrollment; where the two conflict, the signed agreement controls.
Accounts and access
You are responsible for the confidentiality of your credentials, for all activity under your account, and for promptly notifying us of suspected unauthorized access. Accounts are scoped to a single client organization; you may not attempt to access another organization's data.
Fees
Fees cover remote managed services only. MSP Essentials is priced per managed workstation under the published rate card: $165 each for 3-5 workstations subject to a $495/month account minimum, $145 each for 6-15, and $125 each for 16-50. Environments of 51 or more workstations receive a custom enterprise quote. Managed infrastructure add-ons are billed at published per-device rates. Estimates are subject to onboarding validation. Fees are billed monthly in advance once billing is activated in writing. Taxes are your responsibility unless stated otherwise.
Payments status
No payment processing is currently connected to this site. No card data is collected, transmitted or stored here, and no charge can be created through this portal until a payment processor is integrated and activated.
Electronic records
Signatures captured in the portal record your intent to be bound along with your name, title, account email, agreement version and timestamp. They are not certified electronic signatures and may be supplemented by a countersigned copy executed through a certified provider.
Acceptable use
Do not use the portal to break the law, infringe rights, probe or bypass access controls, upload malware, or interfere with service availability. We may suspend access for conduct that threatens the platform or other clients.
Monitoring and remote support
Monitoring and attended remote support occur only for devices enrolled under a consent granted by an authorized representative. You are responsible for informing your personnel about monitoring and for any employee notice or consent required by law in your jurisdiction.
Onsite work and independent partners
BH Consulting, Inc. provides remote managed IT services only and does not directly perform onsite work. If a physical visit is needed, we may, at your request and subject to availability, arrange a qualified independent local technician or field-service partner. Any such dispatch requires your approval of an estimate before work begins and is billed to you separately from your monthly fee, including labor, travel, parts, taxes and any vendor charges. Partner availability, timing, scope, pricing and workmanship vary; we coordinate the request but do not promise immediate dispatch, guaranteed coverage or a fixed onsite rate, and the partner is responsible for its own work. Onsite dispatch is not available through this portal until approved partners and the dispatch workflow are activated.
Availability
We aim for high portal availability but do not warrant uninterrupted access. Planned maintenance will be communicated where practical.
Disclaimers and liability
Except as expressly stated, the portal is provided "as is" without warranties of any kind. To the extent permitted by law, our aggregate liability arising from the portal is limited to the fees you paid in the three months before the claim, and we are not liable for indirect or consequential damages.
Termination
Either party may terminate the service relationship as described in the managed services agreement. We may suspend or close portal accounts that violate these terms.
Changes and contact
We may update these terms and will post the revised version here. Questions: BH Consulting, Inc., (212) 252-0051, support@1ok.com.